Salesforce Specialist - everis (London) Todo Londres

Oferta de empleo como Salesforce Specialist en everis (London), London, London

Sede central en: London

Descripción de la empresa

everis is an employee-owned multi-national consulting company offering business and strategy advisory, transformation programs, solutions integration, technological applications maintenance and outsourcing services. Our consulting firm works within the banking (Retail, Corporate, TCM and Wholesale), consumer goods and retail, energy and utilities, healthcare, insurance, media, manufacturing, public administration, telecommunications and tourism sectors.

everis began operations in Madrid in 1996 reaching a turnover of 506 eu.million in Fiscal year 2010 (27% increase with a healthy balance sheet) and a headcount of more than 11,000 consultants worldwide, purely with organical growth. Currently, everis shareholders are everis´employees (66%), two British investment funds (3i and Hutton Collins), the Landon Group, and a group of minority shareholders.
everis started in the UK in 2002, with a huge investment in the last two years in order to achieve a preeminent position in the consulting arena based on a 5 years Business Plan Strategy. Globally, everis´ footprint includes European and Latin American countries and United States.

The differential value everis offers in the marketplace is our ability to obtain results, satisfy our clients and our proven ability to identifying business benefits. The everis Business Areas are:
- everis business consulting executes corporate strategy, business consulting and process engineering projects. Its activity is focused on sectorial knowledge, service innovation and vertical specialization.
- everis solutions is dedicated to the definition, design and implementation of technological solutions and outsourcing management and operations (applications, infrastructure and processes). In order to accomplish this, everis delivers with the best-of-breed methodologies (Agile, Scrumm, PMBOK, PRINCE2, ITIL, CMMI) in order to assure the quality and in partnership with world-class solutions (SAP, Oracle, Microsoft, Salesforce, Amdocs, Convergys, Misys, Murex, EMC, VmWare, eBaoTech, Guideware, Xchanging) and deep vertical expertise.
- everis centres operations are based on the use of high performance centres. This business line has been in operation for more than four years and has both the structure and capabilities necessary for executing tasks in an industrialized manner (CMMI certified) that is designed to achieve a high level of both efficiency and productivity. Currently, everis has high performance centres in a blended schema of near shore (Southern Europe) and Offshore (LATAM), providing a credible, scalable and cost effective alternative to Indian Software Factories.
- everis BPO focuses its attention on the rendering of outsourced business process services using service level agreements. This allows our clients to take advantage of a greater degree of internal capability along with increased control over service quality and related costs.
- everis initiatives are focused on various market realities in order to channel and launch new businesses in which we can invest along with our clients.
Everis provides to our employees a highly entrepreneurial environment (based on the shared ownership schema and autonomy to decide and execute), a professional career (based on different professional paths with yearly objective appraisals and promotions supervised by individual mentoring) in a team working, non-hierarchical and open organization (partnership model).

Ubicación

Descripción

Puesto vacante: Salesforce Specialist

Categorías: Informática y telecomunicaciones - Arquitectura

Departamento: United Kingdom

Descripción de la oferta: Everis consultancy is a multinational Consultancy and Technology firm with 19,000 employees worldwide including Europe, Northern America & LATAM.

We specialise in providing business and strategy solutions, application development, maintenance, and outsourcing services.

We are currently looking to grow our Salesforce capabilities in the UK and so we are looking for Salesforce Marketing specialists in order to provide the best service to our customers.

What is key for this position is:

Responsible for analysing and documenting business requirements, business workflows, and technical specification. Working with business partners/stakeholders to determine details and priority of requirements.
Responsible for creating, managing, and delivering of required documents for application.
Work with end users and management to document, design, test and deploy complex processes.
Monitor new Salesforce released features and functionality to provide recommendations for process.
Conduct business analysis by working with end users to identify system and operational requirements.
Disseminating Sales force best practice.
Writing advanced dashboards and reports to meet user requirements

Candidate profile:

At least 5 years' experience on Salesforce Marketing Cloud and previous experience in Salesforce Sales or Services Cloud.
Configure account setup and administration
Define and execute email data interactions
Make data-driven decisions to optimize customer solutions
Troubleshoot and solve platform issues
Strong stakeholder management skills.
Advanced skills in IT systems.
Excellent problem solving skills.
Extensive Business Analysis and/or Project Management experience.
Experience of gathering user requirements and documenting these.
Experience of producing accurate and effective systems documentation.
Experience providing training to users.

Requisitos

Contrato

Salario

Salario: 42.000 €- 58.000 € Bruto/año